Opening Hours:
Monday to Saturday 9:30am to 5.00pm
Sundays 10.30am to 4.30pm
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Terms and Conditions

This website is here to give you the same satisfaction as we believe our many regular customers enjoy when visiting our shop and we trust you find it simple and straightforward to use.

If you need further information about any of our products, please do not hesitate to contact us.

We have endeavoured to keep these Terms to a minimum but please read them - and shop with confidence.

We will assume you have read and agreed to these terms when proceeding with a purchase and in doing so you warrant that all details you provide to us for the purpose of purchasing products or services from us on our website are correct.

While we believe the information given throughout this website to be accurate, we will not be held responsible for any unintended errors or omissions nor liable for any losses whatsoever incurred in consequence. We will use our best endeavours to correct any errors as promptly as possible. These online Terms and Conditions of Trading apply to all contracts between you, the Customer, and us, Charles Bright Ltd. We reserve the right to alter these terms at any time and without notice to you. Your statutory rights will not be affected.

Prices for Rings to be made to order - usually Wedding Rings - are subject to confirmation. (Please also see RETURNS section below regarding ordered items.)

All dimensions and weights given are approximate.

All items are subject to availability.


The pictures shown are photographs of the actual pieces and are displayed with as much details as we are able to give within the constraints of the digital imagery of the website. Colours are depicted as realistically as possible but are dependent on the hue and tone of your screen display. Different images are not to the same scale and measurements are given to aid you. We cannot be responsible for any misinterpretation of the images shown. If you need clarification or further information about any of our products, please do not hesitate to contact us.


Prices quoted are fully inclusive of VAT at the current rate and include fully insured postage by Royal Mail Special Delivery to any address in the UK which is the billing address of the payment card used, packed in an appropriate presentation box.

Whilst prices shown are correct when published, we reserve the right to alter prices from those shown where necessary. Most items shown are “one offs” and the cost of a replacement piece might well differ from the original, particularly when incorporating coloured gemstones. In the event of your wishing to purchase an item the price or specification of which is different from the published details, you will be notified and given an opportunity to reconsider your order without penalty.


If any item (except earrings) received does not match up to your expectations, you will be given a full refund if it is returned, (at your own expense) unworn in its original pristine condition. For health and safety reasons, we regret we cannot accept the return of Earrings. Please note, we are unable to extend this policy to include items made up against a specific order. If an item ordered is not in stock and falls into this category, you will be advised accordingly.


If there is any doubt as to the size of your finger or of the finger size of a ring required, you are encouraged to visit us at our shop to have your finger measured. Otherwise, we will reserve the right to make an additional charge for any re-sizing necessary. British ring sizes are quoted in letters A to Z, with A being the smallest. You can view a table of Ring Sizes on this link